Project management office: value, types, classification, corporate management system; supportive information systems
You learn how to organize IT services/products development and delivery using traditional ITSM and DevOps models.
Learn simple, fast and effective data analysis methods with the Excel Analysis Package
Align IT management with business strategy by clear and concise PBA, SLA, Service Catalog and OLA
Gather, prioritize requirements, develop software specification in close collaboration with a customer and users
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam.
Students learn the full cycle development of a business plan, investor presentation and elevator pitch for startup teams